What Are System Integrator Companies and What Do They Do?

System integrator companies are professional service firms specializing in the design, installation, and management of information technology systems. They provide a single point of contact for all aspects of system implementation, from procurement to post-deployment support. As a result, system integrators can be extremely valuable resources for businesses that want to take full advantage of modern technology but don’t have the in-house expertise to do so.

System integrators can help businesses with a variety of tasks, such as:

Developing a technology plan that meets the organization’s specific needs

The development of technology plans varies from company to company, but most system integrators will start by studying the business to understand its needs. They’ll then recommend specific hardware and software that can address those needs.

Configuring and installing new systems

Once the hardware and software have been selected, the system integrator will configure and install them. This often includes setting up user accounts, configuring networks, and integrating the new system with pre-existing software or hardware.

Providing ongoing support and maintenance

Once the new system is up and running, the system integrator will provide ongoing support and maintenance. This can include anything from regular software updates to help with problem-solving.

Procuring and installing hardware and software

System integrators can also help businesses procure and install hardware and software. This includes researching different options, negotiating prices, and arranging for the delivery and installation of the new equipment.

Configuring and optimizing systems for maximum efficiency

Many system integrators also have expertise in configuring and optimizing systems for maximum efficiency. As a result, they can help businesses fine-tune their systems to ensure that they’re running as efficiently as possible.

Training employees on how to use the new system

In some cases, the system integrator may also be responsible for training employees on using the new system. In addition, they’ll typically provide user manuals and other documentation to help employees get up to speed quickly.

What to Look For in a System Integrator Company

Not all system integrator companies are created equal. Here are some things to look for when choosing a system integrator:

Experience and expertise

The best system integrators have years of experience and expertise in installing and managing information technology systems. In addition, they should demonstrate a proven track record of success with previous clients.


System integrators should be able to adapt to each client’s specific needs. They should also be willing to work within the client’s budget constraints.

A wide range of services

A good system integrator offers a wide range of services, from technology planning to post-deployment support. This ensures that the company can take care of all aspects of system implementation.

Good customer service

A good system integrator will have excellent customer service, with a team of friendly and knowledgeable staff who are available to help with any questions or problems.

The Bottom Line

System integrator companies can be extremely valuable resources for businesses that want to take full advantage of modern technology but don’t have the in-house expertise to do so. They can help businesses with various tasks, from developing a technology plan to providing ongoing support and maintenance. When choosing a system integrator, it’s important to look for a company with experience and expertise, flexibility, and a wide range of services. Good customer service is also essential.

Related Articles

Back to top button